Contact Us
Whether you've spotted something that needs updating, want to ask about how we rank fast payout casinos, or have feedback on a review, we'd like to hear from you. This page explains what Canada Casinos can help with and the best way to get a response.
What we can help with
Canada Casinos is an independent research and comparison site covering online casinos available across Canadian provinces, with a particular focus on fastest payout times, bonus terms and payment options. Our team can respond to questions and feedback on topics such as:
- Corrections or updates to a casino review, bonus offer or comparison table
- Questions about how a specific brand was rated or ranked on our site
- Feedback on payment methods, withdrawal speeds, or licensing details we've published
- General suggestions for casinos or topics you'd like us to cover
- Reports of broken links, outdated offers or factual errors
What we can't do is intervene on your behalf with a casino operator. If you have a dispute over a withdrawal, a bonus, or account access, that has to be raised directly with the casino's own support team, and escalated to its licensing regulator if it isn't resolved. We can, however, point you toward our Responsible Gambling page if you're looking for support around safer play, or our Terms and Conditions for how we operate as a site.
Before you reach out, a few things worth checking
A lot of questions we receive are already answered elsewhere on the site, so checking these first can save you time:
- If your question is about how a specific brand compares to others, our reviews and comparison tables cover editorial ratings, welcome offers and material terms side by side.
- If it's about who we are and how our review process works, that's covered on our About Us page.
- If you're outside Canada, or asking about UK-facing sites, we also cover that separately on our Non Gamstop Casinos UK page.
How we handle commercial relationships
Canada Casinos may earn a commission when a reader signs up with a casino through a link on our site. This has no bearing on how brands are rated or ranked — commission never buys a better position, and every review reflects the same research criteria applied consistently across the board. If you're contacting us about a possible conflict of interest or a sponsored placement you've spotted, we're happy to clarify how a particular listing came about.
What happens after you get in touch
Our team reviews incoming messages and prioritises factual corrections and licensing or security concerns first, since accuracy on those points matters most to readers deciding where to play. General feedback and suggestions are read too, though we can't guarantee an individual reply to every message given the volume we receive. Where a correction is confirmed, we update the relevant page and note the change in its "last updated" date.
A note on player safety and support
If you're contacting us because gambling has stopped feeling like entertainment, please don't wait on a reply from us first. Canadian players can access self-exclusion tools directly through most licensed operators, and our Responsible Gambling page lists practical steps and support options available to Canadian residents. Regulation and licensing standards vary by province, so if in doubt, check the terms published by the casino itself or the licensing body named on its site.
Getting the most useful response
If you're flagging an error or asking about a specific offer, including the exact casino name, the page you were reading, and what looked wrong helps us look into it faster. Screenshots aren't necessary, but a clear description of what you saw versus what you expected goes a long way. We read every message that comes through, even if we can't always send a personal reply to each one.